Member complaint form
If you are unhappy about some aspect of the Scheme, you can use this form to make a formal complaint to the Trustee under the Internal Disputes Resolution Procedure (IDRP). Before making a formal complaint, you may wish to check that it is not possible to resolve your issue informally without using the formal IDRP. You should also read the IDRP guide, which is available here.
Member complaint form
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